Warranty and Replacement Parts
We understand that a rooftop tent is a big investment. We at Origin Camping Supply want your tent to last through many years of outdoor adventures. We provide a 1 year warranty to the original purchaser against manufacturer defects covering workmanship, parts, and materials which fail under normal use. If you encounter problems during the warranty period, Origin will cover the cost of replacement parts and repair. This warranty does not cover problems due to user error, neglect, misuse, damages resulting from unauthorized repairs or alterations, or acts of god.
If you encounter problems after the warranty period is over, we will work with you to get replacement parts and suggest fixes so that your roof top tent stays in good condition and you can keep on camping.
If you would like to file a warranty claim, enquire about replacement parts, or receive a copy of your tents warranty please contact us at (660) 324 - 2220 or info@origincampingsupply.com